SHOPPING

VERTU phones are made of high-end materials such as gold, diamonds, and snakeskin, which make them look luxurious and high-end.

Additionally, VERTU's phones use the latest technology and hardware configurations such as high-definition screens, high-speed processors, and large memory, giving them excellent performance and user experience.

Furthermore, VERTU phones also come with unique features such as secure communication, global personal assistant service, global emergency rescue service, among others.

VERTU phones are very expensive, typically costing several times more than a regular smartphone.

This is because VERTU's phones use high-end materials, the latest technology and craftsmanship, and provide high-quality after-sales service.

VERTU phones use the Android operating system, with the version depending on the specific model. VERTU also provides security upgrade services for its phones to ensure the stability and security of the operating system.

PAYMENT

VERTU accepts almost all major payment methods, such as PayPal, Credit/Debit Cards, and Local Payment. Some countries can also use Klarna in PingPong for installment payments (US, DE, ES, IT, NL, AT, BE, CH, SE, FI, NO, DK). Click HERE to learn more details about payment policy.

The VERTU online store supports a variety of currencies to accommodate its global clientele. While the exact list of supported currencies can change based on market dynamics and VERTU's strategic decisions. Customers can typically expect to find major currencies such as the United States Dollar (USD), Euro (EUR), British Pound Sterling (GBP), Chinese Yuan (CNY), and Japanese Yen (JPY), among others. This flexibility ensures that customers from different parts of the world can shop with ease, converting prices into a currency that's familiar to them.

Please note that while VERTU strives to offer a wide range of currency options, availability may vary, and certain currencies may not be supported at all times. For the most accurate and up-to-date information, it's advisable to check directly at the VERTU online store or contact our customer service for assistance.

SHIPPING

Once your order has been shipped out, you will receive an email with a tracking number. Or you can Contact Us, customer service will help you check.

We provide worldwide shipping services. Paid Fast Shipping DHL delivers within 5-7 working days and costs $99; Free Express (UPS/ FedEx) delivery generally within 10-15 working days

Yes, but only if your order has not left our warehouse. We would be more than happy to help, please Contact Us immediately. However, once the order has shipped, we are unable to change or cancel your order.

RETURNS

Online purchases (Final sale items and gift. What is your return and refund policy excluded) made through VERTU are valid for exchange and return within 7 days from the date you've received all your item(s). To be eligible for a return (the phone must be inactive and not registered), your item must be in the same condition that you received it, unworn, or unused, with tags, and in its original packaging. Click HERE to learn more details about the return and refund policy.

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